About Us

Expert Emergency Insurance Restoration Services Since 1954

Over Half a Century of Outstanding Disaster Restoration Service

Since 1954, Malcolm Brothers has been providing emergency cleanup, repair and reconstruction services to Belleville, Quinte and surrounding area (link to map).  Originally founded by brothers Jim and Joe Malcolm as a janitorial service, Malcolm Brothers soon evolved into an emergency restoration business operated by husband and wife team Jim and Lorna Malcolm.

Jim and Lorna’s dedication to quick response, quality service, client satisfaction and community involvement are legendary. Today, Jim and Lorna’s family and staff, led by their son and General Manager Richard Lambert, continue to meet their parents’ high standards of competence and care, while offering the very latest in disaster restoration training, facilities and equipment.

A Complete Range of Disaster Restoration Services

From initial response, to cleanup and reconstruction, Malcolm Brothers provides start-to-finish restoration services.  Water damage, flood damage, fire, smoke, oil, mould, vandalism, vehicle impact’ our versatile crews are prepared to respond to any emergency. Malcolm Brothers uses state-of-the-art drying equipment and specialized cleaning methods. When necessary, contents can be cleaned and stored off-site in our heated, secure, insured 20,000+ square foot warehouse.

Seasoned Knowledge, Skill and Dedication

Malcolm Brothers owners and staff are career restoration specialists; emergency response is our life’s work. Over 90% of our employees have been with our company for more than 15 years, and many have more than 20 years of outstanding service. Our crews include estimators, cleaners, painters and carpenters, with a clerical and managerial staff that keeps our service prompt and professional. Formal training is a key part of Malcolm Brothers quality. Our employees have special certification in:

  • Mould Remediation
  • Water Damage Remediation
  • Fire/Smoke Remediation

Meeting Major Challenges

Over the years, Malcolm Brothers has provided disaster restoration services in catastrophic and challenging circumstances. Regionally, our company has assisted with the Peterborough Flood of 2004, and the Toronto Flood of 2005. Locally, our crews have dealt with fire at the Belleville Legion, Toronto storm of 2014, ice storm of Kingston and surrounding area in 1998, and major vandalism at the Picton United Church. For comments from insurance companies and their clients on the quality of service, please see Testimonials.

Industry Reputation and Regard

Malcolm Brothers has the distinction of being on the Preferred Contractors lists of most major insurance companies. In addition, Malcolm Brothers is a member of the Promus group, the Ontario Insurance Adjusters Association, the Thousand Islands Insurance Adjusters Association, the Ottawa Valley Insurance Adjusters Association, and the Hastings County Insurance Brokers Association.